Gateway Sun

Now that I am officially Drinking In L.A. in 2016, a few loose ends need to be tied up.

Before selecting the house in Mirror Lakes we went on to Comcast’s website to ensure we could have cable internet. And yes, quality high-speed internet access is a pre-requisite for us.

So I put in where we’d be moving and their site said something along the lines of: YEP! Good to go. We service that location.

Except it turns out that they don’t.

After a small panic attack and insisting that Comcast send out a tech to evaluate if they’ll run lines to the house I live in, I decided on CenturyLink DSL as a temporary solution.

But it won’t be temporary. The $34.95 per month CenturyLink plan works equally well as the $89 per month Comcast plan we had. We’re keeping CenturyLink even if Comcast will equip my new house with cable.

That means I need to return my Comcast modem. So I headed to their service center on Corporate Lakes Drive in Gateway only to discover they shut it down.

The parking lot had plenty of cars, so I assume the office is still providing training and administrative services to Comcast, and I’m pretty sure they operate one of their call centers there as well.

However, if you want to pick up, exchange or return Comcast equipment, you must now go to their new xfinity office at 8061 Dani Drive in Fort Myers. It can be a bit tricky to find, so look for the sign that is pictured with this article.

It’s located a few minutes from Lowes.

About Jeff Kuntz

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Editor of the Gateway Sun and owner of restaurant delivery service Florida Food Runner.

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